Bonus 4: Business Secrets from A CPA
STORIES & INSIGHTSSEPTEMBER 22, 2022
We are Brandon and Nicole White, the owners of BienVenue Events. We are both Army Veterans and have traveled and lived all over, but decided to settle down in Houston with our four children several years ago. When we’re not busy with running our business and working full-time, we enjoy watching our kids play in their numerous sports at the local high school and spending time with our family and friends.
Brandon and I met at a water park one summer night back in 2011. I was out celebrating my birthday with a few friends and he was out with a group of guys, also celebrating a birthday. I remember seeing him in line as we were walking in, taking note that I thought he was handsome. “Somehow” our two groups ended up next to each other and we spent the evening laughing and going down water slides together. However, Brandon was the only one in the group not talking to me much. I remember taking a seat next to him as he was sitting by the pool, talking to his friends. As if it were planned, the DJ started playing Marvin Gaye’s “Let’s Get It On” and we sang and swayed together., which helped get conversations started. Needless to say, I left that night with his phone number and we had our first date 2 days later.
First, there is not really another event venue in our area. So there was most definitely a need. Having great customer service is important to us as it leaves an impression on customers. Obviously, we can’t make everyone happy but we try our best to make up for situations that might be out of our control. We think that word of mouth has been the absolute best source of marketing for us. We have a business that brings in up to 100 people per event. That’s up to a few hundred sets of eyes per weekend that can see what it is that we offer and become potential future clients.